Loker FRONT OFFICE STAFF

 

Siloam Hospital Group

   
 

Kota Bogor

   
 
16 November 2024
   
The Front Office Staff at Siloam Hospital Group is responsible for providing friendly and professional customer service at the reception area, patient registration, and communication between patients and medical staff. Key tasks include greeting patients, managing schedules, verifying data, and providing information about hospital services. Strong communication skills, attention to detail, and multitasking abilities are essential to ensure a smooth and optimal experience for patients throughout the administrative process.

Staff
Detail Loker
■ Penempatan
Kota Bogor, Jawa Barat
■ Model Kerja
Work From Office
■ Waktu Kerja
Full Time / Non-Shift
■ Hari Kerja
6 Hari Kerja, 1 Hari Libur Weekday
■ Nominal Gaji
Kompetitif
■ Status Kerja
Tetap
■ Jenjang Karir
Ya
Tanggung Jawab Pekerjaan
  1. The receptionist's goal is to handle any questions visitors have, and put them in first contact with relevant people within the hospital.
  2. Ensure the front desk is tidy and has all necessary stationery and materials (e.g. pens, forms and informative leaflets).
  3. Train, supervise and support company staff, including receptionists, security guards and call center agents.
  4. Ensure timely and accurate customer service.
  5. Handle specific customer complaints and requests.
  6. Troubleshoot emergencies.
Kualifikasi Soft Skill
  • Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.
  • Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
  • Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
  • Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.
Tunjangan Pekerjaan
  • Hak Cuti Karyawan
  • BPJS Kesehatan
  • BPJS Ketenagakerjaan
Insentif
  • Bonus THR
Fasilitas
  • Tempat Kerja Nyaman
  • Koneksi Internet
  • Ruangan AC
  • Tempat Ibadah
  • Pantry
  • Restroom
  • Kantin
Kualifikasi Administratif
  • Pria/Wanita, Umur Maks. 30thn, Per Tgl. 01 Desember 2024
  • Pendidikan D3 Healthcare Administration, Business Administration, / S1 any related major
  • Pengalaman kerja tidak dipersyaratkan
  • Fresh Graduate Dipersilahkan Melamar
Persyaratan Bidang Pengalaman Kerja
  • Responsibilities include greeting patients, managing appointments, and providing healthcare information with professionalism and
Persyaratan Berkas Dilampirkan
  • Pas Foto Terbaru
  • KTP
  • Kartu Keluarga
  • Daftar Riwayat Hidup
  • Surat Lamaran Kerja
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